What Information We Hold and Why
When you create an account, we collect your name, email address, and phone number to verify your identity and process wallet transactions. Payment activity through bKash, Nagad, and Rocket is logged to confirm deposits and withdrawals — we record transaction references, not your full wallet credentials.
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We also collect device identifiers, IP addresses, and session data to detect unusual login patterns and keep your account secure. If you contact our support team, that conversation history is stored so we can follow up accurately. We do not sell your personal data to third
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parties. Data shared with payment processors like bKash and Nagad is limited to what those services need to complete your transaction. Your data is processed in accordance with applicable law, and your ability to use this platform depends on your local law and eligible regions. We
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retain account data for as long as your account is active and for a period after closure as required by applicable regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.